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Zappos delivering happiness
Zappos delivering happiness










  • They turn down the deal to sell link exchange for $20 million because they saw a golden opportunity to do something big they were all excited about.
  • They had the opportunity to sell their website Link Exchange for a million dollars but turned it down.
  • He and his roommate left a high paying job because they felt bored and unfulfilled at to run their own website design business.
  • The presentation of the truth is just as important as the truth
  • Sometimes the truth alone isn’t enough.
  • He got an A+ and learned that sometimes in life as in school, it pays to take risks and think outside the box
  • Since he was young, he always aspired to make a lot of money so that he can do whatever he wanted and run his own company to do some creative work.
  • I don’t know much about Zappos except that it was a successful company that was bought by Amazon so I’m curious to see or read about their story. I believe I picked up this book because I heard of the CEO in another book Rejection Proof, he was referenced in the Jeff Bezos book about Amazon The Everything Store, this book came up in Audible is related books, and it had good reviews.

    zappos delivering happiness

    I appreciate every donation as it goes directly to the maintenance costs of my blog and creation of new content. ~If you enjoy my summary, please consider buying me a coffee via my Ko-Fi link (click the button below) or become a recurring donor as a YBC Scholar! 📖 🎓 He also explains why Zappos’s number-one priority is company culture and his belief that once you get the culture right, everything else – great customer service, long-term branding – will happen on its own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today. Even better, he shows how creating happiness and record results go hand-in-hand.

    zappos delivering happiness

    Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. In this, his first audiobook, Tony Hsieh – the widely admired CEO of Zappos, the online shoe retailer – explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh Synopsis:












    Zappos delivering happiness